The following is an abstract from an item I produced for the IDeA in response to a media query about the impact of Web 2.0 on Local Government. What is Web 2.0? The term ‘Web 2.0′ was officially coined in 2004 by Dale Dougherty, a vice-president of O’Reilly Media Inc. The term was intended to capture the feeling that despite the dot-com boom and subsequent bust, the Web was ‘more important than ever, with exciting new applications and sites popping … Continue reading What has Web 2.0 ever done for us?